LC-IT-01

System / Asset Inventory Snapshot

1. Core business systems
- Finance and accounts payable/receivable platform
- Payroll and human resources information system
- Workforce rostering and shift coordination tools
- Case management and service reporting systems
- Executive reporting and compliance dashboards

2. Client and service-delivery platforms
- Client relationship and intake records
- Appointment and scheduling platform
- Service notes and care coordination records
- Service program management tools
- Web portals used by clients, carers, or partner organisations

3. Productivity and identity systems
- Corporate email and calendaring
- Shared file storage and collaboration workspaces
- Identity and access management platform
- Multi-factor authentication and password reset workflows
- Video conferencing and internal communications tooling

4. Endpoint fleet
- Staff laptops and desktops across state and territory offices
- Shared frontline devices used in service-delivery settings
- Executive and leadership devices
- Contractor and third-party remote access endpoints
- Mobile devices used by field or on-site staff

5. Infrastructure and resilience assets
- Virtual servers and application hosting environments
- Directory, DNS, and core network services
- Backup repositories and restore tooling
- Remote access gateways and VPN services
- Monitoring, logging, and endpoint security controls

6. Public-facing and communications systems
- Corporate website and public contact pages
- Contact-centre and call-queue systems
- Stakeholder notification and mailing-list tools
- Media and public-statement publication workflows